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Authenticity In Leadership

In 2008 when the world was crashing, projects were dying, and budgets were drying up I started a WordPress blog under my own name.  The original intent was to connect and share observations and insights on project related work in the tech space and how readers could remain successful in such challenging times.  Since then, a lot has changed including my focus and it’s been obvious for some time that I needed to embrace Read more

About the Author

  Crowe Mead is a Seattle area business leader who is driven by a curiosity to discover new ways to improve operations, increase sales and deliver deep customer focused value. Driven by a relentless passion to help businesses define and achieve their goals, he has advised clients across a wide range of industries including Technology, Finance, Telecommunications, Training and Development, Retail, Non-Profits, and Professional Services. He deeply believes that organizations can experience tremendous success Read more

About This Site

"Character is your biggest competitive advantage”   Leaders craft the culture, performance and results of their organization every day. They have the ability to increase performance, product quality, employee satisfaction, and customer loyalty. All of this affects revenue. Unfortunately when we think of leadership we often think of leadership failures. i.e. What has taken place recently on Wall Street or in Washington, news of a company closing its doors or some latest scandal. In truth, leaders Read more

Employee Coaching and Mentoring- Be A Better Boss

Posted on by Crowe Mead in Leadership, Management, Productivity, Project Management, Strategy | 5 Comments

www.betterleadershipblog.com Every sports player recognizes a great coach.  They bring vision, articulation, goals, performance improvement ideals, and most importantly, are truly invested in the success of their team.  Great coaches and mentors motivate, encourage improvement and challenge weakness. They give feedback, set goals and deliver training that inspires their team and the larger organization.  So why is the volunteer who coaches Little League in your local park a better boss than you?

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Bigger Sales: It’s The Story That Matters!

Posted on by Crowe Mead in Leadership, Sales, Strategy | Leave a comment

It's the story that matters  Bigger sales come from crafting a story that tells why your solution is different, better, and worth more to your customer.  But that’s just part of the equation.

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Lesson #3 For Sales Teams: The Danger of RFPs

Posted on by Crowe Mead in Leadership, Sales, Strategy | 2 Comments

 

RFP   Lesson # 3 for Sales Teams:  The Danger of RFPs:  Why write long RFPs when there’s a better way?

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Lesson #2 For Growing A Sales Team: SLAs

Posted on by Crowe Mead in Leadership, Sales, Strategy | Leave a comment

Terms and Conditions Lesson # 2 for growing a sales team:  Never negotiate service-level agreements (SLAs) and terms and conditions (T&Cs)

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Lesson#1 For Growing A Sales Team: Pricing

Posted on by Crowe Mead in Leadership, Sales, Strategy | Leave a comment

PricingGrowing a sales team: Moving from a concept-driven entrepreneurial company to a mature process-centric organization requires many changes.  Along the way the sales team has to change too.  Teaching process to your sales team is one of the most important things you can do.

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The Principled Client Experience Model

Posted on by Crowe Mead in Leadership, Management, Productivity, Strategy | 1 Comment

Service corporations rise and fall, not through poor delivery or for lack of talent but most often because of a poor client experience.  Any product or service engagement should have a plan that assures continued client satisfaction and addresses how the client will perceive the services offered.  Following is my model for a repeatable process that promises both happy clients and long term advocates.

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The Ten Leadership Rules I Live By

Posted on by Crowe Mead in Leadership | Leave a comment

The Ten Leadership Rules I Live By

True leaders encompass the aspects of leadership into every part of their life.  Leadership isn’t a mask they wear, but is engrained into their very DNA.  Following are my personal rules for everyday living.

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Can You Sell Like John Cleese?

Posted on by Crowe Mead in Leadership, Sales, Strategy | Leave a comment

John CleeseCan you sell like John Cleese?  Creating contrast between what you offer and what your customer has or is considering is crucial to the sale.  Show your customer where the real value lies, just like John.

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